Simply browse our collection and click "Add to cart" on any product. For custom sofas, visit our Custom Sofa page, fill out the form, and we'll send you a quote within 24 hours.

We accept Visa, Mastercard, American Express, PayPal,and Shopify Payments. All transactions are secure and encrypted.

Yes, you can cancel or modify your order within 12 hours of placement at no charge. For custom orders, changes are free within 7 days after design confirmation. After production starts, a fee may apply.

1. Fill out our custom sofa form with your preferences (style,size,materials, color, firmness, etc.).
2. Upload an inspiration photo if you like.
3. Request free fabric/leather samples.
4. We'll send you a 3D sketch and quote within 48 hours.
5. Approve the design, then our craftsmen build your furniture items.
6. Delivery within 4–6 weeks.

Absolutely! Check the "Send me free samples" box in our custom sofa form. We'll mail you up to 6 fabric and leather swatches within 2 business days — completely free, worldwide.

You can customize: sofa/chair/bed type (standard, L-shape, chaise, loveseat, sleeper), dimensions (length/depth/height), upholstery material & color, cushion fill & firmness, backrest & armrest styles, leg material & height, and extras like headrest, storage, USB ports, or recliner.

Production typically takes 4–6 weeks after design approval. We'll notify you when your sofa enters the crafting stage and again when it's ready to ship.

Yes, we offer free standard shipping on all orders over $100. For orders under $100, shipping is calculated at checkout.

Yes, we ship worldwide. International shipping rates and delivery times vary by destination. You'll see the exact cost at checkout. Customs fees may apply depending on your country.

For in-stock items: 7–15 business days (US Based) and 4–8 weeks (international). For custom Furniture Items: 5–10 weeks production + shipping time.

For large items like sofas, we offer optional "white glove delivery" (additional fee) which includes room placement and packaging removal. Standard delivery is curbside only. Contact us to add white glove service.

We offer a 30-day money-back guarantee for non-custom items. The product must be unused and in original packaging. Custom sofas are non-returnable unless there's a manufacturing defect. Please contact us within 7 days of delivery if you receive a defective item.

Yes. All custom sofas come with a 5-year warranty covering the frame and cushion foam. Fabric and moving parts (recliner mechanisms, USB ports) are covered for 2 years. Normal wear and tear is not covered.

Email us at info@bobjoint.com with your order number, photos of the issue, and a brief description. We'll respond within 2 business days.

For fabric sofas: vacuum regularly and spot-clean with mild soap and water. For leather: wipe with a dry cloth and use leather conditioner every 6 months. Avoid direct sunlight and harsh chemicals. Detailed care instructions are included with delivery.

Yes, replacement cushion covers and foam inserts are available for most models. Contact us with your order number and we'll provide pricing and availability.